Point of Sale Solutions
H&L AUSTRALIA - POS Solutions

We Have the Perfect POS Solutions for Your Business

More than just a POS - it's a point of sale solution that has powerful integration capabilities.

Learn About Our User Friendly and Efficient Point of Sale Software 

All of our products and solutions are integrated with our POS System and designed to give you absolute control of your business.

Secure and Reliable POS Software 

At all times, H&L’s focus is to ensure that your POS Software, can work seamlessly with all the systems you need to help you to improve your profitability, increase your revenue and improve your efficiency , whilst controlling your costs and providing a better experience for staff and customers alike …

Yes our POS seamlessly integrates with:

  • Mobotix Surveillance Cameras and Devices, so you can view high resolution surveillance of any of your POS terminals or locations in your venue @ any POS.
  • Workforce Management System, to give management access to “real time” Wages information instantly at any POS terminal
  • Zen Marketing & Loyalty, to maintain your customer loyalty programs, accept gift cards and feed information to an internet based Live and Historical Sales Reporting System

Point of Sale Solutions - Frequently Asked Questions

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Our range of solutions includes:

AV Checks & Covers
H&L AUSTRALIA - Point of Sale - AV Checks & Covers

Knowing exactly what is going on in your venue gives you better planning and decision-making power...

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Av Checks and Covers

Knowing exactly what is going on in your venue gives you better planning and decision-making power.
Knowing your revenue, occupancy, turnover and average spend per table is vital information.
H&L POS Systems, help you keep track of checks and covers per person in your venue by day; or by day part, ie breakfast lunch or dinner.
This information helps you to set targets. What's more, you can even set targets against users to increase average checks.

As you can tell, with H&L it's all about extracting maximum profitability from your operation...and making it easy!

Features

  • Easy to read reports
  • See average spend for defined service periods
  • See spend and table usage hourly

Our Clients Say ...

"We are now filling more checks, a lot more often than we used to. Thanks H&L, you've really made our business hum!"

Delivery & Take Away
H&L AUSTRALIA - Point of Sale - Delivery & Takeaway

Whether your outlet is a dedicated takeaway business or even if this is merely an adjunct to your in-house dining...

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Delivery and Take Away

Whether your outlet is a dedicated takeaway business or even if this is merely an adjunct to your in-house dining, H&L makes life easier, yet again. Effortlessly summon up the right pricing at the touch of a button. Keep track of your takeaway customers, by phone number or other tracking of your choice.

Automatically send a special docket to your kitchen complete with order pickup time... Collate marketing data. Get delivery directions.

Everything you need for total efficiency is right where you need it.

Features

  • Record and store customer delivery and contact details
  • Ability to refer to customer purchase history when contact details entered
  • Ability to store sale and complete, once the delivery has been made and the payment received

Our Clients Say ...

"Different prices from our main menu and takeaway items were constantly being overlooked by our junior staff - to our detriment. After moving to an H&L solution there's suddenly no more room for errors - and our healthier bank-balance confirms it!"

Eftpos - Tyro
H&L AUSTRALIA - Point of Sale - Tyro Eftpos

H&L's clever systems protect you from the kind of mis-keying issues that often occur with EFTPOS...

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Tyro Eftpos

H&L's clever systems protect you from the kind of mis-keying issues that often occur with EFTPOS.
That's because we've seamlessly integrated Tyro's EFTPOS terminals with your Point of Sale.

Combine that benefit with our unique Handheld POS modules and let your customers pay at the table and splitting the bill is a breeze!
It's a revolutionary new way to improve customer service and waitstaff efficiency in your venue.

Click Here to Learn more about our "Handheld POS".

Features

  • Integrated with POS and Pay@Table
  • Lightening fast broadband connection - faster transaction processing - 3 seconds
  • Enter the table number directly into EFTPOS terminal and have one integrated sale and EFTPOS receipt
  • Integrate multiple POS with one terminal
  • Wireless integration option
  • No lock-in contract
  • No need to change transaction bank
  • An intuitive hospitality specific user interface guides the customer through the payment process
  • Supports GPRS (mobile) connection
  • Protective shield for maximum security

Our Clients Say ...

"Badly keyed sales on EFTPOS were draining our profits a bit, but H&L have fixed all that. Thanks H&L, great solution."

Floor Plans & Table Maps
H&L AUSTRALIA - Point of Sale - Floor Plans & Table Maps

See at a glance what is happening with progress at any of your tables...

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Floor Plans and Table Maps

See at a glance what is happening with progress at any of your tables. This allows you to profit by maximizing table turns, without having to run all over the restaurant.

Features

  • Visual display of table status, e.g. course served
  • Easy transfer of table tabs between Tables
  • Easily defined by area or section

Our Clients Say ...

"I've found I can now achieve better table turns with less staff than previously, so it's a win-win. I've got to say I am very impressed"

Flow Control
H&L AUSTRALIA - Point of Sale - Point of Sale - Flow Control

As you know, better profitability stems from understanding and controlling every aspect of your operation...

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Flow Control Solutions - Don't Loose a Drop...

As you know, better profitability stems from understanding and controlling every aspect of your operation. Flow control helps immensely, because it lets you accurately monitor exactly what is happening with your beer. With the simple installation of a flow control meter and an inline lock, you can now secure your beer pouring.

Staff simply log-on at the beer font and they can then dispense any number of drinks required. Then, when your staff member logs on at your POS terminal, those dispensed beverages appear in your system. As you can tell, flow control lets you can track exactly how many millilitres of beverage has been poured by each staff member, compared to exactly how many millilitres of beverage has been charged by each staff member. This allows you to keep ahead of needless wastage, over-pours and even possible pilferage.

Of course less money flowing out of your business, means more profit!

Features

  • Ability to monitor actual usage
  • Ability to monitor staff efficiency & pours
  • Seamlessly integrates with flow control meters
  • Ability to compare sales to volume poured by user
  • Ability to control the line cleaning process

Our Clients Say ...

"Actually, thanks to the H&L flow control solution, we found that two of our staff members were running a racket over draught beer. Now they're gone, profits are creeping up to where we thought they should be."

Handheld POS
H&L AUSTRALIA - Point of Sale - Handheld POS

Increasing your productivity is a Sinch! When it comes to efficient table ordering and bill requests...

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Handheld POS - Point of Sale Solutions

Increasing your productivity is a Sinch! When it comes to efficient table ordering and bill requests, it can be done without ever leaving the customer's table. Your ability to deliver superior customer service in a time efficient manner - really is a Sinch!

Features

  • Wireless Ordering from the table
  • Sinch Handheld is small and discreet, with backlit screen, sturdy construction and long battery life
  • Full table tracking, staff can see the order and table status and stay on the floor
  • Details entered at the table, with no double handling required
  • Instant print kitchen and bar orders and all items are charged to table prior to dispensing from the bar or kitchen
  • Accurate transactions, balances and summaries, including running totals available on screen
  • Wireless two-way communication with all Point Of Sale machines in venue eliminates errors
  • Ensures available portions are accurate at all times, therefore never sell an item that you have run out of
  • Prints accounts at cashier
  • Pays tables on the run

Our Clients Say ...

"We have been using the "Sinch" hand held units in our venue for the last 5 years. There are so many benefits to embracing this technology that far outweigh the initial capital invested in them. We use two handheld units for our 120 seat venue, for us this means that during a booked out service that only these two people are responsible for taking orders. This allows a stronger connection with our guests as they are only dealing with one staff member. The two staff using the handhelds hardly run any food out as that job is completed by food & drink runners. This also allows for a better flow of dockets coming into your kitchen instead of five staff putting in orders simultaneously. There is no double handling and because orders are sent directly to the bar & kitchen the time between the order and it's completion is a streamlined seamless process with very little chance of any human error. Many venues are apprehensive to embrace this technology , as far as we're concerned the sinch units save us the two most most precious things in our industry , “time & money” The sinch units would save us at least one front of house staff member wage for every service we complete. I’m an old school operator in the sense that my focus is on customer service , the sinch units allow me to spend more time with my guests through their efficiency and accuracy. I’m blown away by the number of modern venues still using handwritten dockets , with staff wages on the increase the sinch units are a fantastic tool to reduce wages and maximise efficiency and productivity".

Ben Vandeleur - Director, The Barn Bistro McLaren Vale
iPad POS
H&L AUSTRALIA - Point of Sale - iPad POS

MenuPad integrated into Point of Sale... iPad ordering at your restaurant tables presents you...

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iPad POS - Point of Sale System

MenuPad integrated into Point of Sale... iPad ordering at your restaurant tables presents you with a wealth of benefits. H&L takes that one step further, by converging this revolutionary iPad ordering system directly to your Point of Sale, for the ultimate in stock control, accuracy and accountability.

Please ask us for a demonstration and prepare to be amazed!

Features

  • Content to follow

Our Clients Say ...

"iPad ordering at our tables gives us an exciting point of difference from our competitors. H&L makes it even more effective, by connecting it to our point of sale. That lets us keep track of everything."

Kitchen Printing / Monitors
H&L AUSTRALIA - Point of Sale - Kitchen Printing Monitors

Choose from a printer or a monitor. Either way, you get much better control than ever before...

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Kitchen Printing & Monitors

Choose from a printer or a monitor. Either way, you get much better control than ever before. H&L's kitchen solutions allow for multiple orders and individual payments to be consolidated into one order for the kitchen. Simple, really! A monitor has the added benefit of allowing touch screen expediting. Printer options allow various formats to suit you. In each case, you'll also get a pick-list to save you even more time in fulfilling orders promptly.

This really does give you total control over floor to kitchen communications.

Monitor Features

  • Order of Individual Item view
  • Table view
  • Paperless system
  • Easy "one touch" to designate preparation status

Printer Features

  • Ability to customise the look and feel of the docket
  • Ability to assign specific food and beverage requirements across multiple printers
  • Ability to allocate for fulfilment purposes

Our Clients Say ...

"Content to follow"

Label Printing
H&L AUSTRALIA - Point of Sale - Label Printing

Simply print the labels you need for any retail liquor environment, with absolute ease.

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Label Printing

Simply print the labels you need for any retail liquor environment, with absolute ease.

H&L bring you many of the formats you need, to suit just about every buying group you can imagine...including many of the major buying groups and all of the independents.

H&L allows for strip format labels, (ie shelf labels), in different combinations, like 6-up, 12-up, single A4's for promotional printed labels...and lots more.

You'll be astonished as to how quick and easy printing labels has now become.

Features

  • Multi formats available
  • Ideal for specials and promotions
  • Easily create tailored labels
  • Can include comment and text on labels

Our Clients Say ...

"with H&L we were able to have custom shelf labels produced for our retail outlets with our branding and fonts. This now saves time for our retail managers they do not have to export data to a 3rd party to print the labels. Its also a good cost saving"

John Curnow National Retail Manager - IPG (Independent Pub Group)
Mix & Match
H&L AUSTRALIA - Point of Sale - Mix & Match

Running great liquor specials, offers and promotions in your retail outlet is now easy to set up...

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Mix & Match

Running great liquor specials, offers and promotions in your retail outlet is now easy to set up and keep track of, with H&L’s powerful Mix and Match solution.

With Mix and Match, Management has ultimate control, setting up the Offers and Bundle discounts, and all staff have to do is scan the items and the POS System does the rest.

Let's say you'd like to offer a special where patrons can choose any six red wines, to get a discount. No problem!
Now, let's say your customer has a trolley with white wines, red wines, spirits, soft drinks and so on.
Regardless of what order these items go through your H&L POS, the Mix and Match solution knows when you've achieved your target, (when all six of the red wines go through)... which sets off the discount relating to that transaction.

The point of sale, even reminds staff to add gifts or promotional items as appropriate, and will then keep track of that inventory as well.

For example, if someone buys a bottle of Jim Beam, along with a bottle of Coke, they might, for instance, be entitled to a Jim Beam hat. Our solution will automatically prompt staff to give away that Jim Beam hat. Clever, easy to use and effective. Just what you need!

The end result: all items are accurately accounted for and the “guess work” is taken out of the equation.

Features

  • Management controls the discount amount
  • Management controls length of mix & match special
  • Ability to select multiple items in multiple groups

Our Clients Say ...

"I like the simplicity of the Mix and Match solution. This solution has decreased our error rates, improved our inventory management accuracy, increased our profitability significantly, reduced theft and most importantly improved customer service"

Online Ordering
H&L AUSTRALIA - Point of Sale - Online Ordering

Imagine if you could effortlessly present an online ordering facility that integrated automatically with your POS...

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Online Ordering

Imagine if you could effortlessly present an online ordering facility that integrated automatically with your POS solution? As you would expect, H&L have done it! In fact, H&L POS ordering allows seamless integration between a web portal and the POS solution. As a manager, simply flag which items you'd like to go up to the web portal. Then your customers can go online and order the items. It's that simple!

Best of all the transaction directly flows back into your system, just as though it was ordered through your Touchscreen.

Now that's integration! Thanks H&L.

Features

  • Instantly update your venue system
  • Utilise inbuilt order printing functions
  • Easily track web order traffic

Our Clients Say ...

"Getting sales via the web is one thing. Keeping track of them is another and H&L have been great in setting up this facility for us."

Pay at Table
H&L AUSTRALIA - Point of Sale - Pay at Table

With just the table number, each customer's transaction links directly from the handheld...

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Pay At Table

With just the table number, each customer's transaction links directly from the handheld Tyro EFTPOS to your Point of Sale.

Imagine - customers can now impulsively add a tip direct at the table. At the same time, your customer gets the added security of using his/her pin number, while retaining control of his card at all times. It all goes towards making you a venue-of-choice, naturally!

Most importantly it allows for faster service and as you know, that means greater turnover!

Features

  • Provides the Chip Card and Pin features without the customer having to leave the table
  • Real time table balance via the Eftpos unit
  • Gives you the ability to accept split bills
  • Automatically prompts for tips

Our Clients Say ...

"Tips, frankly, had dropped off over recent years and we know that this has been de-motivating for staff. Since implementing H&L's handheld EFTPOS terminals, tips are through the roof and our staff are really firing on all cylinders again."

Pre Authorisation
H&L AUSTRALIA - Point of Sale - Pre Authorisation

Forget about bar-tabs. Now you use H&L's excellent Pre-Authorization system which allows...

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Pre Authorisation

Forget about bar-tabs. Now you use H&L's excellent Pre-Authorization system which allows your customers to sign off to an agreed value that can be deducted against their credit card - and you won't need to keep holding their card.

Customers are happier due to well-publicized fraud risks being averted, of course...and your cashflow is more secure, which is great for you! Ask us for more details today...

Features

  • You have the ability to pre-authorise to any set level, determined by the customer
  • The system will issue a warning once the pre-authorised level has been reached
  • You have the ability to finalise the transaction without the cardholder present, particularly if they have left the premises.

Our Client Say ...

"At one of our establishments, customers would often run up tabs and leave, without reclaiming their credit cards. It was a big hassle with end-of-night procedures. H&L have straightened all that nonsense out, with their Pre-Auth facility. Brilliant!"

Price Control
H&L AUSTRALIA - Point of Sale - Price Control

Have the power to set different standard prices, for different parts of day...

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Price Control

Have the power to set different standard prices, for different parts of day, or even for different days. H&L give you that power, just as you would expect.

Features

  • Prices are easily set, by determining desired mark-up/GP
  • Ability to adjust prices by date and time range
  • Ability to set price rules which can determine pricing policy from individual to a whole range of products or product family.

Our Clients Say ...

"I like how easy it is to price change for different day-parts....H&L are great!"

Sam Bygrave - J&J O'Brien
Promotions & Specials
H&L AUSTRALIA - Point of Sale - Promotions & Specials

Co-ordinating and instigating promotions or specials used to be a headache...

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Promotions & Specials

Co-ordinating and instigating promotions or specials used to be a headache. That was before you discovered H&L!

We've automated the process and it's now so, so easy!

For promotions or happy hours, for instance, you can now have them switch on automatically by date range or by time range. More excitingly, this feature does lots more, besides.

Consider, for instance if you are in a bottle shop and you want to run a discount special. You can pre-allocate the time the special starts, the time it is to switch off, and the products it is to impact on. At the end of that promotion, it will tell you what products have sold and what sort of profitability that has had. In respect to happy hours and specials on your premises, these can be turned on and off at any allocated time.

This clever solution can also be used in reverse! For example if Sunday has a surcharge price or different price, the solution will automatically change your pricing accordingly. Then back to normal on Monday!

Features

  • Banner Group integration for importing promos and specials
  • Report on Specials sales quantity
  • Auto switch on/off start ending date

Our Clients Say ...

"Price changing for specials and happy hour used to be a headache. Now it's all automatic. Good stuff, H&L."

Reservations Online
H&L AUSTRALIA - Point of Sale - Reservations Online

Wherever you or your staff are, customer reservations can simply be entered into a POS...

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Reservations Online

Wherever you or your staff are, customer reservations can simply be entered into a POS.

Better still, this instantly updates your entire system.

Therefore you can't overbook anymore! More importantly, you won't be under-booked, either!

Optimising your reservations. Now that's helpful!

Features

  • Online bookings update your venue system immediately
  • Easy access for customers to make reservations
  • Easily embedded via links from your existing website

Our Clients Say ...

"Our restaurant has been getting at least 20% more bookings since we got H&L to show us how to use this great solution. We put it down to less staff stuff-ups!"

Scanning Devices
H&L AUSTRALIA - Point of Sale - Scanning Devices

Extra enhancements that will make your productivity soar and your security even tighter, are now...

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Scanning Devices

Extra enhancements that will make your productivity soar and your security even tighter, are now at your fingertips. And we've got some clever add-ons for making marketing more powerful, too!

Please ask us about the multitude of clever devices which simply connect to your POS.

Here's just some of what's on offer.

First, beef up your security with fingerprint scanning for staff logons, as well as proximity readers (RFID).

Next, get timesaving facilities like barcode scanners and scales.

And magnetic cards for loyalty allow you to compile and use very helpful information to make giant marketing advances.

Once again, you can see how H&L is making it all so much easier for you. Please discuss any of these exciting advances with us, at any time.

Features

  • Barcode Readers - Available as hand held or fixed models, Increases accuracy identifying products, Removes the need for keying or price tagging goods individually
  • Proximity Readers (Staff) - Increases Staff Security, Provides accurate sales data for each staff member, Provides a faster operation, therefore a better service for the customer, Available in Red, Blue & Black.
  • Proximity & Magnetic Strip Readers - The ability to instantly recognise loyal customers, The ability to track customer spend history, Able to apply discounts, manage offers and redeem points.
  • Scales - Integrated against individual products, Once product selected, the price is calculated by the product weight.

Our Clients Say ...

"Every time we invest in some extra device recommended by H&L, it quickly pays for itself in a few weeks."

Remote Menu Maintenance
H&L AUSTRALIA - Point of Sale - User Control

Each of your POS locations has unique requirements...

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Remote POS Menu Maintenance

Each of your POS locations has unique requirements.

Your bottle-shop is considerably different to your bar and to your dining room, for example.

Obviously you need different functionality at each POS, to match.

So H&L make that easy, by giving you the facility to quickly and easily make any changes that suit your management style.

From the comfort of your office, change anything you like, such as pricing, menu descriptions, keyboard layouts...to make your POS at each location exactly right.

Naturally we'll guide you, but it's even easier than you'd think!

Features

  • Centralised management and control
  • Scaleable and flexible with multiple permission capabilities

Our Clients Say ...

“We use one type of POS terminal throughout our group – and H&L’s clever system allows us to configure each one entirely different to suit each location. It streamlines everything, especially teaching new staff how to use the tills”

Adam Skinner POS & Inventory Systems Manager - Bavarian Hospitality Group, Argyle, Lowenbrau, Bavarian Bier Cafes, Cut Bar & Grill, Sake Restaurants
Till Balancing
H&L AUSTRALIA - Point of Sale - Til Balancing

Safely know that POS allows you to balance cash, tills, bundle it, key it in and recognise what's been cleared...

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Till Balancing

Safely know that POS allows you to balance cash, tills, bundle it, key it in and recognise what's been cleared.

Naturally you need to know what's going on with all your tills, at any given moment. Let H&L keep you up to date, anytime you need to know.

Features

  • Compares actual cash in till to system total
  • Posts variances to the system to track overs and unders
  • Feeds to Accounting system for daily banking, therefore reducing banking processing time

Our Clients Say ...

"Before our move to an H&L system, till-balancing could only occur at end of night. Any discrepancies caused some pretty short fuses! Now we can balance anytime and see exactly what's going on. It's great!"

Touchscreen POS
H&L AUSTRALIA - Point of Sale - Supplier Control

The H&L Touchscreen POS, takes the guess work out of taking orders managing customer sales....

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User Messaging
H&L AUSTRALIA - Point of Sale - User Messaging

The key to improving staff communication is User Messaging....

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User Messaging

The key to improving staff communication

You can now create messages for individual or multiple Users in the venue, which will be delivered to them when they log onto the Exceed POS Terminal.

This is a very handy tool when it comes to the communication of information or queries to employees. You can even set different types of messages , based on the type of response required from the User.

Features

  • Create messages for individual or multiple users in the venue.
  • Messages are delivered to the User when they log onto the Exceed POS Terminal.
  • From Sysnet version 7.1.1 onwards user messages will also appear on all back of house applications e.g. Stock.
  • Different types of messages can be set according to the type of response required from the user.
  • Message Priority levels can be set.
  • Users are prevented from closing their inbox if there are "Critical" messages unread
  • Delivery and Expiry Dates can be set.
  • And many more features.