When I began in hospitality over 40 years ago, I never imagined it would become a 25 year career for me. I met and worked for many icons and characters of the industry and enjoyed every minute of it. I remember going to my first Trade Show in the early 80's and witnessed the introduction of the "Facsimile Machine". Although it was poor quality imaging, it received a lot of oohs and ahhs. Fast forward to now and what a long way technology has come!
I joined H&L in 1999 and since then I have seen how the hospitality industry has embraced our products to promote their business and to improve service, while keeping control of their costs. While we are always developing new features to give our business partners the edge, as Chief Operations Officer I still enjoy getting my hands dirty in good old fashion report analysis and stock management.