Cloud Solutions

 

Take control of your orders with H&L’s Order Display Monitor software (ODM). Designed for the cloud, this product integrates seamlessly with your H&L POS system to receive all incoming orders on the visual display. Using touch screen or bump bar the operator can interact with each order docket on the screen.

Cloud based technology, runs on any device that supports Chrome browsers

Features

Key Features

  • Cloud based technology, runs on any device that supports Chrome browsers
  • Monitor your entire order queue, not just those dockets on the current page
  • Manage course and item progress on dockets
  • Bump your orders around to manage queue priorities during service
  • Keep on top of all orders as they appear on the monitor using the New Order Alerts feature
  • Share orders across multiple screens or configure each device to show only what is required for that area
  • Add notes to orders to keep prep staff informed of changes
  • Snooze and Park orders to manage courses and the order queue
  • Monitor your current shift stats and items for the serving period
  • Review completed orders on demand

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New Order Alerts

 

A great tool to alert the operator when new orders appear on the monitor. This button flashes to let you know and pops up a window just showing you the new orders so you can read it out to the prep staff and acknowledge it.
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Completed Orders

 

View all your completed orders from the current serving period whenever you like. Plus, you can choose to include selected orders for ‘x’ minutes of the previous serving period in this list. View the details of each order and you can recall the order back into the queue if you need to in case it was completed by mistake or you need to remake an item.
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Bump Orders

 

Change the position of orders in the queue to manage priorities such as VIP orders or smaller orders that may be at the end of the queue but can be delivered more quickly.
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Snooze and Park Orders

 

Snooze orders for a few minutes or park them until you need them again. This is a great tool to hide dockets for a short period while waiting for the next course to be called away so you can keep moving on the next lot of orders and maximise your orders on display.
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