Effortlessly run member promotions and loyalty programs

Develop loyalty programs and promotions by collecting data on your members’ preferences so that you can welcome them back with their favourite beer on tap. With easy to use reports, you will have information about your member activity, patronage and preferences which will help you build marketing campaigns to keep existing members returning and new ones signing up.

Customer Case Study

The Junction and Morphettville Racecourse

 

With two large venues, the Junction on Anzac Highway and The Morphettville Racecourse, they face the unique challenge of straddling the line as both pub owners and stadium managers.

Watch what Michael has to say about how H&L provided one perfect POS solution.

H&L’s Club and Membership POS Benefits

Meet your customers' needs

Choose between Restaurant and Bistro Mode – with automated docket printing, order, pay and complete transaction at counter or tables

Split bills in a number of ways – by seat number, items on a bill, and can be shared across multiple table accounts to expedite customer needs

Order and pay from anywhere – staff can take orders and payments no matter where they are in the venue

24x7 online booking – capture table bookings 24x7, with online booking availability directly with your club, no third party fees.

Build customer loyalty

Member promotional offers – can be created and barcoded, when purchase criteria is met there is flexibility in how they are issued and redeemed

Mix and Match – create promotions where members can mix and match items for a discount or set price that easily turns on and off with a time switch. For example, a special schnitzel and beer on Tuesday nights, or steak and beer on Wednesday nights for a member price only.

Grow your membership – design and customise your own rewards program, track and redeem membership offers as you need with flexible options, and increase your membership base.

Easy to use for new and existing staff

Training mode – can be switched on to effectively train your staff across the whole POS without impacting on your live trade

Design your keyboard – increase speed of service by using visual images to create effective navigation on your POS, and set up time switches for a variety of functions

Public holiday surcharges – set and forget, surcharges can be managed seamlessly

Package Meal Deals – create groups of items to be sold at a set price with substitutes as requested. For example, free dessert when you order two courses on Friday nights which is a member only deal, but customer can swap for a free glass of house wine instead and profit remains the same.

Staff messaging – an inbuilt function to communicate with your staff as they log onto the POS to keep communication transparent.

Stock levels and cashflow reports at your fingertips

Track your stock – stock control starts at the POS and sent to our Stock application at back of house which manages your venue's inventory, purchases, costs, pricing, promotions, specials, and more

Track specials with Available Portions feature – this is an additional feature that can be set for a special menu item to track against the POS until the item is sold out, for example, track the availability of fresh barramundi for the market fish of the day dish.

Gather a snapshot of current activity – keep an eye on cash in the tills, open tables, what products are selling and staff productivity.

Current reports at any point in time – reports are available and can be run at any time to monitor sales, revenue, time sales, and user activity.

Testimonial

"My chefs have more control of orders, more ownership. All my staff are happier and their confidence has increased. We work better as a team, and customers are seeing the benefits of our more efficient order process."

Alex Ehrlich, General Manager, Darwin Trailer Boat Club.

Robust Reporting

The Arkaba Hotel

 

H&L’s comprehensive suite of reporting tools will get any finance-minded manager excited. Managers can view operational performance metrics in real time right from their favourite device. Watch what Sam has to say about his favourite H&L features.

Why Club and Membership venues choose H&L’s POS solution?

H&L’s user friendly systems allow you to build custom loyalty programs and promotional offers, giving you the tools to make your club a success.Read more about why Club and Membership venues choose H&L’s POS.

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