Fast and efficient service making customer service a breeze

H&L’s Pub POS will give you the edge you need to stand out in customer service. From taking orders at the bar to the final interaction with your customers, when your POS is robust, smart and integrated, your operation runs like clockwork. Equip your staff with the best Pub POS system out there so that exceptional customer service becomes the norm.

Customer Case Study

The Colonist - Norwood, SA

 

The Colonist uses H&L POS systems in all aspects of their pub business.

Check out what Alison has to say about why The Colonist chooses user-friendly H&L’s solutions.
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H&L understands how a fully integrated POS system can streamline all aspects of your pub’s operations, from the bar to the bottleshop.

H&L’s Pub POS Benefits

Meet your customers' needs

Choose between Restaurant and Bistro Mode – with automated docket printing, order, pay and complete transaction at counter or tables

Split bills in a number of ways – by seat number, items on a bill, and can be shared across multiple table accounts to expedite customer needs

Order and pay from anywhere – staff can take orders and payments no matter where they are in the venue from tablets.

24x7 online booking – capture table bookings 24x7, with online booking availability directly with your pub, no third party fees.

Build customer loyalty

Member promotional offers – can be created and barcoded, when purchase criteria is met there is flexibility in how they are issued and redeemed

Mix and Match – create promotions where customers can mix and match items for a discount or set price that easily turns on and off with a time switch

Grow your membership – design and customise your own pub rewards program. Track and redeem membership offers as you need with flexible options, increase your membership base and keep your customers returning to your pub.

Easy to use for new and existing staff

Training mode – can be switched on to effectively train your staff across the whole POS without impacting on your live trade

Design your keyboard – increase speed of service by using visual images to create effective navigation on your POS, and set up time switches for a variety of functions

Public holiday surcharges – set and forget, surcharges can be managed seamlessly.

Package Meal Deals – create groups of items to be sold at a set price with substitutes as requested. For example, a burger and glass of wine for $20 on Wednesdays, but can swap for a beer.

Staff messaging – an inbuilt function to communicate with your staff as they log onto the POS to keep communication transparent.

Stock levels and cashflow reports at your fingertips

Track your stock – stock control starts at the POS and sent to our Stock application at back of house which manages your venue's inventory, purchases, costs, pricing, promotions, specials, and more

Track specials with Available Portions feature – this is an additional feature that can be set for a special menu item to track against the POS until the item is sold out, such as how much fish is left to supply the special fish burger orders on Fridays.

Gather a snapshot of current activity – keep an eye on cash in the tills, open tables, what products are selling and staff productivity.

Current reports at any point in time – reports are available and can be run at any time to monitor the pub’s sales, revenue, time sales, and user activity.

Testimonial

"The features that H&L has make it one of the best systems going around. They're always updating, always making changes, and the ease to go through and take an order is all intuitive."

Chad De Lany, Licensee, The Flying Duck Hotel.

Customer Case Study

Favourite Features of H&L POS

 

The Colonist uses H&L POS systems in all aspects of their pub business. Check out what Alison has to say about her favourite features of H&L’s solutions.
Watch now

Why pubs choose H&L’s POS solution?

Every small transaction counts inside a pub. H&L understands how a fully integrated POS system can make each small transaction profitable, from the bar to the bottleshop. Read more about why pubs choose H&L’s POS

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